Fylde Telecom

Repair Tracking Application

Fylde telecom asked us to create a mobile phone repair communication website. The app is intended to replace a number of systems that had previously been to used together to make the process easy and less time consuming for fylde staff.

Fylde Telecom


Create a mobile phone repair tracking website to replace the existing version.

Fylde telecom asked us to update their existing repair website with new features, design and experience. The existing website was quite out of date and didn’t feature a great experience for the customer.

Starting with the existing data.

We had quite a lot of analytical data from the existing website to start with.

So we knew what was working and where the likely issues were happening resulting in large numbers of calls into the call centre. What we needed to do was identify these issues and find changes to resolve them.

The Result

A more feature rich website with a better experience for all types of customers.

Both trade and retail customers appreciated being able to track mobile repairs easily on any device and also enjoyed the conveyance of better notifications.


decline in calls regarding current repairs.


increase with new monthly usage.













Our lead generation process

Our tried, tested and perfected process for delivering you the best highly qualified leads looking for your services from your business.

1. Setting you up for success

Lead Generation Audit

Our first step is to listen to you because you understand your customers better than anyone else. After hearing your needs and criteria for the ideal client, we conduct a comprehensive audit. This helps us determine the size of your potential audience, the cost per lead, and the expected conversions.


2. Design, CRO and Personalisation

Website Design

Every website we create for your business is meticulously crafted to maximise conversions. We pay attention to branding, layout, typography, and copy, putting ourselves in your audience's shoes to anticipate their actions on the site. Our focus is entirely on driving sales with a distraction-free design.

3. Constantly measuring and refining

Conversion Rate Optimisation

Once a campaign is live and users visit our website, they're not guaranteed to inquire about your product or service. Our role involves recording user interactions on the site and studying behavioural patterns. These insights enable us to make subtle adjustments to ensure users are engaged, finding the information they need and taking the next step.

The results are highly qualified leads looking for your services from your business

Leads that have contacted your business are far more likely to turn into customers.

Websites by subscription?

Imagine knowing you have a team of website experts ready to help you make your website a success.

Successful websites usually need ongoing SEO, Optimisation and Maintenance services to be effective. Not to mention additional services like conversion rate optimisation to increase conversions or making more significant design changes that might need user testing to ensure they work for your users.

It’s not as crazy as it may first seem. Most of our clients eventually pay for monthly ongoing services with our standard payment options.

Subscription Extra Small

£250 pm

4 hours per month. One request at a time.


Subscription Small

£600 pm

10 hours per month. One request at a time.


Subscription Medium

£1,400 pm

20 hours per month. One request at a time.


Subscription Large

£2,500 pm

40 hours per month. One request at a time.