Let's be clear
Uncover issues & identify opportuniities
Our assessments give you a focused starting point, helping you uncover blind spots, align your team, and highlight quick wins before investing in bigger changes.
Let's be clear about your potential
We will analyse your digital journey, so that we have an overall impression of your business, identify areas of concern, and determine potential improvements.
Be Clear Snapshot
Journey Specific Assessment & Opportunities
Our snapshot helps you identify issues and potential improvements to a specific customer journey.
Included in the snapshot:
- A detailed review of 1–2 high-impact journeys (e.g. checkout, signup, onboarding)
- A friction map showing exactly where users get stuck or drop off
- Heuristic and UX best practice assessment
- Quick-win improvements and longer-term recommendations
from £1,850 + VAT
Be Clear Benchmark
Comprehensive Assessment & Opportunities
Our benchmark includes everything for a holistic look at every part of your customer journey.
Included in the benchmark:
- Audit of all key digital customer journeys
- User behaviour insights from analytics, heat-maps, and session recordings
- UX heuristics and accessibility checks across critical flows
- A prioritised opportunities roadmap for short and long-term impact
from £4,500 + VAT
Be Clear Blueprint
Comprehensive Assessment, Opportunities & Design
Our benchmark combines deep customer journey evaluation with actionable design improvements you can implement straight away.
Included in the blueprint:
- Audit of all key digital customer journeys
- Review of UX friction, content gaps, trust blockers, and mobile vs desktop flows
- Prioritised issues and conversion improvement opportunities
- Visual design ideas for better flow, hierarchy, or interaction
- Design rationale with implementation guidance
from £8,500 + VAT
Let’s see what your users really think
When the stakes are higher launching a flagship product, redesigning a critical journey, or preparing for scale you need more than surface-level feedback.
User Testing Snapshot
Our User Testing Snapshot gives you fast, targeted insights from up to five real participants so you can fix critical problems before they impact performance.
Included in Essentials Testing:
- User testing with up to 5 participants from your target audience
- Task-based testing of one key journey or flow (e.g. checkout, onboarding, etc)
- Session recordings with voiceover so you hear users explain their thoughts
- Key insight summary: what’s causing friction and how to fix it
- Quick wins & design improvement suggestions
from £1,850 + VAT
User Testing
Our User Testing is designed to uncover deep usability challenges, emotional reactions, and behavioural patterns by testing with a larger, more representative group of users.
Included in Testing:
- User testing with up to 20 participants, across key customer segments
- Testing of multiple journeys or flows (e.g. onboarding, navigation, checkout, dashboards)
- Session recordings + behavioural highlights
- Prioritised UX and conversion recommendations
- Presentation-ready findings deck and 60-minute stakeholder workshop
from £4,500 + VAT
User Testing & Experience Design
Our User Testing & Design package combines in-depth user research with expert UX prototyping and design, so you can move from problems to validated improvements all in one streamlined process.
Included in Testing & Design:
- User testing with up to 20 participants, across key customer segments
- UX prototype design to solve the biggest pain points
- Clickable prototypes (Figma or similar) for internal review or further testing
- Design iterations based on feedback
