Essentials User Testing gives you quick access to what real users think, feel, and do—so you can fix problems early, improve performance, and reduce costly rework later.
We help you test one key user journey or task with up to five participants from your actual or ideal customer group. You’ll receive a clear, visual summary of what worked, what didn’t, and how to improve it—without needing to run a large-scale study.
Perfect for tight budgets, fast-moving teams, or pre-launch confidence checks.
We test with up to 5 carefully selected users who match your target audience. They complete realistic tasks like signing up, checking out, or navigating key flows.
We capture screen and voice as users talk through their experience. You’ll see their frustrations, hesitations, and ‘aha’ moments in real time.
You’ll get a short, focused report outlining key friction points, usability issues, and where users got lost or confused.
No fluff. Just prioritised, clear recommendations you can implement right away ranging from quick fixes to UX and content suggestions.
Even simple tasks can become blockers if users don’t “get it.” Watch them try and fail so you can fix it fast.
Testing prototypes or early versions helps avoid wasted time and costly development changes later.
Remove the small annoyances and confusion that cost you signups, sales, or engagement.
Video evidence helps teams get on the same page and builds confidence in UX decisions.
“We thought our flow was intuitive—but users struggled to complete it. After a few simple changes based on the test, our conversion rate jumped by 18%.”— Product Manager, SaaS Platform
“The insights were gold. We avoided a redesign mistake and saved 2 sprints of rework.”— UX Lead, Fintech Startup
“The walkthrough call helped us rally our team around what really mattered to users.”— Marketing Director, D2C Brand
This test is lightweight, fast, and powerful. Whether you’re validating an MVP, refining a checkout flow, or troubleshooting a high drop-off page. Essentials User Testing helps you make smarter, faster, and more confident design decisions.
Here are three ways to get started.
Our free tools and guides help you quickly spot issues, prioritise improvements, and take the first step toward a better customer journey. No commitment needed.
An audit or user testing quickly highlights what’s not working in your digital journeys, helping you prioritise improvements and take confident steps toward better customer and business outcomes.
A discovery call is a valuable opportunity to uncover potential issues by discussing your goals, challenges, and current processes.
